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Case study

Hostelworld

Hostelworld mobile booking app shown on a phone.

Overview

Hostelworld is a leading global Online Travel Agent focused on the hostel market, inspiring adventurous minds to experience new places, meet new people and come back with amazing stories to tell.

Industry

Hospitality

Niche

Hostel booking

Company size

51-200 Employees

Headquarter

Portugal

Solution

· Product redesign· Product scale

Service

· Dashboard design· Design system· Mobile app design· Web app design· Website design
Hostelworld product overview screens.

Challenge

Hostelworld saw a massive decrease in sales because of the pandemic, so they took the chance to completely redesign their existing solutions: web app, admin app, mobile app and a shared design system.

Solution

The travel industry is highly dynamic, and changing guest behavior made the product harder to scale without clearer reusable rules.

We helped eliminate ambiguity in the component library, naming conventions and design rules so the system could fit every product surface.

Hostelworld product screen composition.
Hostelworld interface detail.
Hostelworld booking screen.
Hostelworld product flow detail.
Hostelworld product user flow.
Hostelworld design system application.
Hostelworld mobile app experience.
Hostelworld mobile app screens in context.
Hostelworld polished product mockup.
Hostelworld product detail screens.

Results

We approached the project by establishing the happy path of the ideal user, creating interactive prototypes and applying design system rules across the existing screens.

Results: 55M platform visits yearly, 10M app downloads, 14M property reviews and 20k property listings, alongside a 40% increase in feature release speed.

Visit Hostelworld

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